Legal

Terms of service

Last updated August 2026. The plain-English version of how bookings work.

Bookings & payment

  • A deposit confirms your place on a trip; the balance is due by the date stated on your invoice.
  • Prices are quoted in US dollars unless stated otherwise, per person sharing.
  • Prices may change if parks' fees, fuel or exchange rates move significantly before you pay in full — we will always tell you before any change applies to you.

Cancellations & changes

  • If you cancel, your deposit may be retained to cover costs already made on your behalf.
  • If we cancel a trip, you get a full refund of everything you have paid, or a place on the next departure — your choice.
  • Itineraries can shift for weather, road or park conditions. We will always substitute something of equal or better value.

Responsibilities

  • Travellers are responsible for their own travel documents, visas, vaccinations and personal travel insurance.
  • Travel involves risk. By joining a trip you accept that activities happen in natural environments and agree to follow guide instructions for everyone's safety.

Liability

GlobeWalkers arranges trips with reasonable care and works with reputable partners. Our liability is limited to the cost of the trip; we are not liable for events outside our control (weather, road closures, government restrictions) or for items like flights arranged independently.

Contact

The fine print for your specific trip lives on your invoice and booking form. Anything unclear? Ask us — bookings@globewalkers.org.

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